Elle TENS Hire Policy

Terms and Conditions for Hire

When you pay and collect you agree to the following Terms and Conditions:

Refunds for non-faulty Elle TENS machines will not be provided once the Elle TENS unit has been collected.

Cancellation prior to collection and payment will not incur a fee but we ask that you provide us with as much notice as possible please.

Non-use of a hired Elle TENS unit is entirely at the discretion of the Customer and refund is not available in this instance.

The hire period is for eight (8) weeks. The Elle TENS unit will be arranged to be collected by the customer four (4) weeks before the customer’s due date. The Elle TENS unit must be returned to The Bubble on or by the last day of the hire period (unless otherwise agreed with The Bubble).

If the Customer has failed to return the Elle TENS by the date the unit was due to be returned, and has failed to contact The Bubble, the Customer will be charged a replacement value and the Elle TENS will become the property of the customer. Hire cost will be deducted from replacement value. Replacement value is the retail hire less the hire cost. $220 minus $100 = $120.

The Elle TENS unit remains the property of The Bubble Launceston at all times except when the TENS unit is purchased in full.

The Bubble supplies the customer with an Elle TENS unit on the understanding that it will only be used by the person whose name appears on the booking form and is not transferable between individuals.

It is the responsibility of the Customer to check the contents of the hire package upon receipt and familiarise themselves with the Elle TENS machine and user instructions. The customer must advise The Bubble of any problems whatsoever immediately. The Bubble accepts no responsibility where the customer fails to do so and renders The Bubble unable to take any corrective actions.

The customer will have discussed the use of an Elle TENS machine with the medical practitioner in charge of their obstetric care and will have received the practitioner’s approval.

The Elle TENS unit will only be used according to the instructions provided. The Bubble shall not be held responsible or liable for any injury or damage sustained as a result of misusing the Elle TENS unit.

The success of Elle TENS is neither guaranteed nor implied.

The Elle TENS unit will be supplied to the best of our ability in perfect working order and ready for use.

The customer agrees to return the Elle TENS unit to The Bubble in the same condition it was received.

The Bubble reserves the right to charge the replacement value of lost, stolen or damaged Elle TENS units or part of a unit. The replacement cost may also be charged if the Elle TENS unit or parts of the equipment sent out with the unit are contaminated with bodily fluids. The replacement cost is the retail value of the Elle TENS, less the initial hire fee; $120. Once this payment has been made the Elle TENS will become the property of the customer.

The return of the Elle TENS unit to The Bubble is the responsibility of the customer. The Customer agrees to follow all instructions regarding the Elle TENS unit’s return.

All Elle TENS units are tested immediately prior to collection. However, the liability of The Bubble shall not exceed the hire charge.

By hiring an Elle TENS unit from The Bubble you agree to release, indemnify and hold harmless The Bubble and all associated persons from all liability arising from or relating to the use of the TENS unit and associated equipment either hired or purchased from The Bubble.

The Bubble reserves the right to alter Terms and Conditions of hire without prior notice.

The Customer agrees to adhere to the following precautions for use;

  • Do not use TENS during the first 36 weeks of pregnancy
  • Do not use TENS on the abdomen at any time during pregnancy or labour.
  • Do not use TENS if you have a heart pacemaker.
  • Do not use TENS if you have, or have ever had, a heart rhythm problem.
  • Do not use TENS if you are suffering from acute feverish conditions.
  • Do not use TENS if you are suffering from infectious diseases or tumours.
  • Do not use TENS when driving, cycling or operating machinery.
  • Do not use TENS if you have, or have had, epilepsy.
  • You MUST obtain the full approval of your doctor or midwife prior to using the Elle TENS unit.
  • When using Elle TENS the pads should NOT be placed anywhere other than the lower back as pictured in instructions.
  • Do not immerse the Elle TENS unit in water and ensure to dry skin before applying pads.

Additional Electrode Pad Set: $25.00
Each pad is 50mm x 90mm and is able to be removed and reapplied to skin.
Available in each hire if you need an extra set. Only charged if unopened pack is not returned.

Please contact us to arrange hire of an Elle TENS Plus!

We acknowledge the Traditional Owners and Custodians of the lands on which we live and work. We pay our respects to Indigenous Elders past, present and emerging. Sovereignty has never been ceded. It always was and always will be Aboriginal land.
We are committed to providing an inclusive and safe environment for all people, regardless of race, religion, language, background, age, ability, gender identity or sexual orientation. Everyone deserves respect and the opportunity for a healthy life.